FAQs

 E-Mail: info@rosasuave.com

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Help Center

Where do you Ship from?

We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

How long will it take for my shipments to arrive?

It will usually take 12-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

How long will it take to send me a tracking number?

It will take usually between 2-5 business days.

Where can I place an order from?

You can place an order from any country, we ship Worldwide.

Is shipping FREE?

Yes, shipping is Free Worldwide on all items.

Which currency will I be charged in?

We processes all orders in USD. You will checkout using USD at the most current exchange rate.

How can I pay?

We accept all payments through PayPal.

Will I receive a confirmation number when I place my order?

Yes, all customers will receive an order number after placing their orders. Please contact us if you do not receive one within 24 hours.

Will I have to pay customs?

For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.

Is Checkout on this site safe and secure?

You can be absolutely sure that all purchases here are safe and secure.

Who can I contact if I have a problem with my order?

All inquiries can be forwarded to info@rosasuave.com

If I enter my email address how will you use my information?

We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

Ask a Question

If you need any other information, don't hesitate to contact us directly.